Frequently Asked Questions
What are the dates and times of the Triton river ONE?
Saturday April 22, 2017 - Event list coming soon
Sunday April 23, 2017 - 8:00am Triton ONE Event
Where can I find a map of the course?
A map of the course is included under the Race Info tab and will be included in the welcome packet
What is the time limit for the ONE?
The cut off time for the ONE will be 2 hours after the race start
Are refunds offered for this event?
No. Entry Fees are non-refundable. This policy applies regardless if you become ill, injured, have an unexpected emergency, pregnancy, travel issues etc.
Are transfers allowed?
Any entry transfers must be submitted a minimum of 10 days prior to the event.
What is the average air temperature in April in New Braunfels?
63- Low , 81- High
What is the average water temperature in April on the Comal River?
The Comal maintains a 72 degree temperature year around
Is this event timed?
Yes this event is timed. There will be finisher medals and then awards given for Adult and Youth Overall
Are there Age Group Awards?
There will be no age group awards
Will there be a bag check?
There will not be a bag check on site
Is the course out and back or point to point?
The course is point to point. There will be transportation available back to the start point after the race.
How do I get to the Start Point on Race Day?
Map coming soon
What is the shuttle schedule?
Shuttle schedule will be posted at least 2 weeks prior to race day
When and where is packet pick-up?
Check- in details are currently being finalized and will be posted at least 30 days prior to the event.
What do I need for packet pick-up?
You will need to bring a copy of your confirmation email and a photo ID.
How do I sign up as a volunteer?
You can sign up as a volunteer on the registration page for the event.
Can I switch events?
Participants are allowed to switch events ( if space permits ) , however switches must be submitted at least 7 days prior to the start of the event. Please email email@example.com with any changes.
If you have any other questions not addressed here please contact us at firstname.lastname@example.org